Your information. Handled with care.

Last updated: August 5, 2026

Our commitment

TGR Rail Canada Inc. is committed to protecting the privacy of the personal information of its customers, employees and other people with whom we interact. We value that trust and aim to be transparent and accountable in how information is handled.

Information we collect

We may collect information you choose to provide through our website or direct communications, including your name, company, telephone number, email address and the contents of your enquiry. We collect only the information reasonably required to respond to you, maintain our business relationships, meet legal obligations or operate our business.

How information is used

• To respond to questions and project enquiries.
• To provide or improve our services.
• To maintain business and regulatory records.
• To meet legal, safety and regulatory obligations.

Protection and disclosure

Your information is kept in confidence. Access is limited to personnel who need it for the purpose for which it was obtained. We use reasonable safeguards to protect information from unauthorized access, disclosure, loss or destruction.

We do not rent, sell or trade confidential personal information. Information may be disclosed where you have consented, where service providers require it to perform work on our behalf, or where disclosure is required by law or a regulator.

Employee information

Employment information is treated as confidential and is disclosed only with the individual’s knowledge and consent or where legally required. TGR Rail Canada does not provide employment confirmation or references by telephone.

Your choices

You may ask about the personal information we hold about you, request a correction or withdraw consent where applicable. Some information may need to be retained to meet legal or regulatory obligations.

Contact

Questions about this policy or our privacy practices may be directed to TGR Rail Canada at +1 647 503 3829.